Our Privacy Commitments
A plain-language summary of the core principles that guide how we handle your information at 788win game.
Secure Data Storage
All personal data and payment information is encrypted and stored using industry-standard security protocols. Your CNIC details, mobile number and account information are protected at rest and in transit at all times.
No Data Selling
788win game does not sell, rent or trade your personal information to any third party for marketing purposes. Your data belongs to you and is used only to run and improve the services you use on this platform.
You Control Your Data
You can request to view, correct or delete the personal information we hold at any time. Marketing preferences can be updated through your account settings or by contacting support directly.
Payment Security
Whether you deposit via JazzCash, Easypaisa, Raast or bank transfer, your payment details are processed through encrypted, PCI-compliant gateways. We do not store full card numbers on our servers.
Transparent Cookie Use
We use cookies and similar technologies only to keep the platform working properly, remember your preferences and understand how members use the site so we can make it better. You can manage cookie preferences in your browser settings.
No Data from Minors
788win game is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. Accounts found to belong to minors are closed immediately and any associated data is deleted.
Overview
At 788win game, we understand that the privacy of our members is not something to take lightly. When you hand over personal details — your name, contact number, payment information — you are placing trust in us to handle that information responsibly. This Privacy Policy explains, in plain language, what data we collect, why we collect it, how it is used and what choices you have.
This policy applies to all users of the 788win game platform, including anyone who visits the website, creates an account, places bets, deposits or withdraws funds, or contacts our support team. By using the platform, you confirm that you have read and understood this policy.
This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, both of which form part of your overall agreement with 788win game.
Data We Collect
We collect different types of information depending on how you interact with the platform. Here is a breakdown of the main categories:
Information you give us directly
- Registration details: Full name, date of birth, email address, mobile number and chosen username when you create an account.
- Verification documents: A copy of your CNIC, passport or other government-issued photo ID when you complete KYC verification.
- Payment information: Details of the payment method you use to deposit or withdraw, such as your JazzCash or Easypaisa account number, bank account details or card information. Full card numbers are not stored on our servers.
- Support communications: Messages, emails and chat records when you contact our support team.
Information collected automatically
- Device and browser data: IP address, browser type and version, operating system, device identifiers and screen resolution.
- Usage data: Pages visited, time spent on pages, betting activity, game sessions, features used and navigation patterns within the platform.
- Transaction records: A full record of deposits, withdrawals, bets placed, bonuses claimed and account balance changes.
- Cookies and similar technologies: Session cookies, preference cookies and analytics cookies as described in the Cookies section below.
How We Use Your Data
The personal information we hold is used for specific, legitimate purposes. We do not use your data in ways that would surprise you or that you have not implicitly agreed to by using the platform.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Name, email, mobile number, username | Contract performance |
| Identity verification (KYC) | CNIC, date of birth, photo ID | Legal obligation, fraud prevention |
| Processing deposits & withdrawals | Payment method details, transaction history | Contract performance |
| Fraud & abuse prevention | IP address, device data, betting patterns | Legitimate interests |
| Customer support | Account info, support communications | Contract performance |
| Platform improvement | Usage data, session analytics | Legitimate interests |
| Promotional communications (opted-in) | Email, mobile number, account preferences | Consent |
| Responsible gaming monitoring | Deposit frequency, session duration, betting volume | Legitimate interests, legal obligation |
We will only send you promotional messages about new bonuses, Cricket or PSL season offers, new game releases and similar updates if you have opted in to receive them. You can withdraw your consent at any time by updating your preferences in account settings or contacting support.
Data Sharing
788win game does not sell, rent or trade your personal information to third parties for their own marketing or commercial purposes. Full stop.
Payment processors: When you deposit via JazzCash, Easypaisa, Raast, bank transfer or card, the necessary transaction data is shared with the relevant payment gateway to complete the transaction. These providers are bound by their own privacy and security obligations.
Identity verification partners: If we use a third-party service to assist with KYC checks, your identification documents and related data are shared with that provider solely for the purpose of verification. They are contractually prohibited from using your data for any other purpose.
Fraud prevention services: We may share data with fraud detection and anti-money laundering tools to protect the integrity of the platform and its members. This is done in our legitimate interests and in the interests of all users.
Legal requirements: We may disclose your information where we are required to do so by applicable law, court order or regulatory demand. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation.
Business transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred to the successor entity. You will be notified of any such change in advance wherever possible.
Payment Data & Financial Security
Financial transactions are one of the most sensitive aspects of using any online platform, and we treat payment data with the highest level of care. All deposits and withdrawals at 788win game are processed in PKR through secure, encrypted payment gateways.
Full card numbers, CVV codes and full bank account credentials are never stored on 788win game servers. Payment processing is handled by PCI-compliant third-party providers who specialise in secure financial transactions.
We store a record of each transaction — amount, method, date, status — for accounting, fraud prevention and dispute resolution purposes. This transactional record does not include sensitive authentication data.
Our method-matching withdrawal policy — where funds are returned to the same payment method used for the deposit — exists partly as a data security and anti-fraud measure. It helps ensure that money only moves to accounts that have already been verified as yours.
Cookies & Tracking Technologies
Cookies are small text files stored on your device when you visit a website. They help the site remember who you are, keep you logged in, and understand how you use the platform so we can improve it.
Types of cookies we use
- Essential cookies: These are necessary for the platform to function. They keep you logged in during your session and remember your language and currency preferences. You cannot opt out of these without losing platform functionality.
- Analytics cookies: These help us understand which pages are popular, how long members spend on different sections, and where people tend to leave. This data is aggregated and anonymised — we cannot identify individual users from analytics data.
- Preference cookies: These remember your settings, such as your preferred deposit method or notification preferences, so you do not have to set them every time you visit.
- Security cookies: Used to detect and prevent fraudulent activity, protect against cross-site request forgery, and maintain the overall security of your session.
You can manage or delete cookies through your browser settings at any time. Disabling all cookies may affect how the platform works — in particular, you may need to log in each visit and some preferences may not be saved.
Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes and enforce our agreements.
Account information and transaction records are generally retained for a minimum of five years following account closure. This is in line with standard financial record-keeping requirements applicable to payment platforms.
Identity verification documents (such as CNIC copies) are retained for the duration required to satisfy KYC obligations and are securely deleted once the retention period expires.
If you request deletion of your account and there are no outstanding legal or contractual obligations that require us to retain data, we will action your request within 30 days and confirm once the deletion is complete.
Anonymised and aggregated data — where it is no longer possible to identify you from the data — may be retained indefinitely for statistical and analytical purposes.
Your Rights
As a member of 788win game, you have a number of rights regarding the personal data we hold about you. Here is what you can request at any time by contacting our support team:
Right of Access
You can request a copy of all personal data we hold about you. We will provide this within 30 days of a verified request.
Right to Correction
If any information we hold is inaccurate or out of date — for example, a changed mobile number or email address — you have the right to have it corrected promptly.
Right to Deletion
You can request that we delete your personal data. This right applies where data is no longer necessary for its original purpose and we have no overriding legal obligation to keep it.
Right to Object
You can object to us processing your data for direct marketing purposes at any time. Once you object, we will stop using your data for that purpose immediately.
Right to Portability
Where technically feasible, you can request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service.
Right to Restrict Processing
In certain circumstances — such as while a data accuracy dispute is being resolved — you can ask us to restrict how we use your data without deleting it entirely.
To exercise any of these rights, contact our support team through live chat on the platform or reach out via our support email. We may need to verify your identity before processing the request to protect your account security.
Security Measures
Protecting your personal data from unauthorised access, loss or misuse is a core priority for 788win game. We maintain a range of technical and organisational security measures appropriate to the sensitivity of the data we process.
- Encryption in transit: All data exchanged between your browser or app and our servers is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser address bar when using the platform.
- Encryption at rest: Sensitive personal data stored on our servers — including identity documents and payment records — is encrypted at rest to protect against unauthorised access in the event of a server breach.
- Access controls: Only authorised staff members whose job roles require access to personal data can view it. Access is logged and audited regularly.
- Regular security reviews: Our systems undergo periodic security assessments to identify and address vulnerabilities before they can be exploited.
- Incident response: In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and remediate the incident.
While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your credentials, and log out when using shared devices.
Minors & Under-18 Protection
788win game is strictly an adults-only platform. You must be at least 18 years of age to register, deposit, bet or use any service on this platform. We do not knowingly collect, store or process personal data from individuals under the age of 18.
If we become aware that personal data has been collected from a minor — whether through a falsified registration or any other means — we will immediately close the associated account, delete all related personal data, and refund any deposited funds to the original payment source where possible.
If you are a parent or guardian and believe a minor has created an account on 788win game using false information, please contact our support team immediately so we can investigate and take appropriate action without delay.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the "Last updated" date at the top of this page will be revised accordingly.
For significant changes that materially affect your rights or how your data is used, we will make reasonable efforts to notify active members via email or an in-platform notification before the change takes effect. For minor updates — such as clarifications of existing practices — the updated policy will simply be published on this page.
We encourage you to review this page periodically. Your continued use of 788win game after any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact support to discuss your options, including account closure.
Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with us. Our support team is available 24/7 through live chat on the platform.
For written privacy enquiries, you can reach us at: [email protected]
You can also find related policies and guidelines in the following pages:
- Terms and Conditions — your rights and obligations as a member
- Responsible Gaming — tools and guidance for safe play
- FAQ — answers to common questions about accounts and payments
Your Data Is Safe — Now Let's Play
Now that you know exactly how we handle your information, you can register with confidence. Join thousands of Pakistani players enjoying Cricket betting, PSL action, Live Casino and Slots — all in PKR with JazzCash and Easypaisa support.